Privacy Policy

Effective Date: 02/10/2024

Tiny Tots Paediatrics is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://tinytotspaediatrics.com), engage with us through social media, or use our services.

1. Collection of Personal Information

We may collect personal information from you when you:

• Book an appointment
• Complete online forms (e.g., contact forms or subscription to newsletters)
• Use our website or social media pages (Facebook: https://www.facebook.com/tinytotspaediatrics)
• Communicate with us via email, phone, or in person
• Interact with us through surveys, promotions, or feedback forms

The types of personal information we may collect include:

• Name
• Contact details (e.g., phone number, email address)
• Child’s name and health information (for medical appointments)
• Billing and payment details
• Any other information you voluntarily provide to us

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide paediatric medical services and manage appointments
• To communicate with you regarding your child’s healthcare, upcoming appointments, or services we provide
• To send you updates, newsletters, or promotional materials (with your consent)
• To manage payments and billing for our services
• To comply with legal obligations and provide a safe environment for our patients

3. Disclosure of Personal Information

We do not share your personal information with third parties except in the following circumstances:

• Healthcare Providers: With your consent, we may share your child’s health information with other healthcare professionals or facilities to provide the best possible care.
• Third-Party Service Providers: We may engage third-party service providers (e.g., for payment processing or website hosting) who assist us in providing services. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your personal information when required by law or to protect our rights, safety, or property.

4. Security of Personal Information

We are committed to protecting the privacy of your information and have implemented measures to ensure the security of your data. These include:

• Encryption of sensitive data such as payment information
• Secure storage systems for patient records
• Limited access to personal information to authorised personnel only

5. Cookies and Website Usage

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that allow us to track and collect data about how you interact with our website. You can manage cookie settings through your browser, but some features of our site may not function properly without cookies.

6. Your Rights

You have the right to:

• Access, update, or request deletion of your personal information
• Opt out of receiving promotional emails or newsletters
• Withdraw consent for the use of your personal information at any time
• Lodge a complaint with the Australian Privacy Commissioner if you believe your privacy has been breached

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tiny Tots Paediatrics
Email: admin@tinytotspaediatrics.com
Phone: 07 5610 4070
Website: https://tinytotspaediatrics.com